IT outsourcing Bolesławiec
Your IT, always on
Looking for IT support? Help desk, Microsoft 365, workstations, networks - one point of contact.
We answer in 10 minutes, respond within the hour, and reach you on site the same day
Plans from PLN 500 a month.
Managed IT services - what does your company gain from them?
A full-time IT specialist on an employment contract is usually a recurring cost for a company, with skills narrowed to the experience of a single specialist. With IT outsourcing in Bolesławiec you gain not one employee but a whole group of specialists who have long been working across many areas of IT. The costs are fixed, charged on a monthly cycle, and each individual request can be directed to the expert best qualified to handle it.
For more than a decade we have been supporting companies from many industries in the day-to-day management and expansion of their IT infrastructure. Based on that experience, we know which solutions actually deliver results in real conditions and which look good mainly in specifications and sales materials. Thanks to working with many IT environments, we can quickly recognise which solutions have real value for a company. By entrusting your managed IT services to us, you can focus on running and growing the company, while we take care of the stability, protection and uninterrupted operation of your IT infrastructure. You can focus on the business, and we take responsibility for everyday technical matters.
IT services in Bolesławiec - the scope of our support
A stable IT environment consists of many interconnected areas, such as IT hardware, server infrastructure, systems, networks, software and security systems. Each of these elements should work together with the others, because a problem in one place often affects the work of the whole organisation. A single technical problem can quickly affect the operation of the other systems.
At Dragonfly.pl we provide managed IT services in such a way that the whole environment stays under the care of one team. As a result, you do not have to split responsibility between different suppliers or spend time looking for separate specialists for each need. You have one point of contact and a team that knows your IT environment.
IT services matched to the needs of your company
Each of our partners receives services matched to the specifics of their organisation - not a ready-made package from a catalogue. First we get to know how the business operates, and only then do we select the appropriate solutions. As a result, the solutions we roll out answer the needs of the company.
IT services in Bolesławiec - see what we offer
IT help desk
One number and one email address for every IT matter in your company. We answer within 10 minutes, respond within the hour, and if it can't be fixed remotely - we're on site the same day.
Cloud and Microsoft 365
The cloud isn't cheaper on its own - it's cheaper when you pay only for licenses you actually use. We start with a review of what you have, not with a migration.
Workstation management
An employee's computer stops being a technical matter the moment it stops working - then it's downtime. We maintain workstations so that hardware replacement is planned, not an emergency.
Business networking
A network is only visible once it stops working. We design it so that moment never comes: segmentation, oversight of the link, and remote access that isn't a security hole.
IT security
Most break-ins come down to missing updates, no MFA and no monitoring - not an advanced attack. So we start by reducing exposure, not by buying a tool.
Cloud exit
The public cloud is great under variable load. Under steady load it's often many times more expensive than the same resource elsewhere - and the bill climbs so slowly that nobody notices the point where it stopped paying off.
Server administration
A server doesn't need to be the newest - it needs to be under control. We install, update and monitor it, and for critical security patches we don't wait for a maintenance window.
Backup and recovery
A backup nobody has tried to restore is an assumption, not a safeguard. We design backup following the 3-2-1 rule and regularly check that it can actually bring you back.
Plans from PLN 500 a month
Why Dragonfly.pl?
- a person who leads the rollout and is assigned to your company,
- ongoing IT support matched to the needs of your business,
- reliable delivery of tasks as agreed,
- a short response time confirmed in the contract.
Frequently asked questions
- What is the travel time to Bolesławiec?
- About 1 hour 15 minutes via the A4 motorway (about 115 km).
- How often do you make visits?
- 1-2 visits a month depending on the plan you choose, plus service visits in emergencies.
- Are service visits included in the IT services plan?
- Yes - as part of standard visits we do not charge a separate fee for travel, with no unexpected extra costs.
- Do traffic jams affect travel time?
- No - the A4 on this stretch is passable practically always. If an obstruction appears, we switch to the DK94, which runs parallel.