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Dragonfly

IT outsourcing Zgorzelec

Your IT, always on

Looking for IT support? Help desk, Microsoft 365, workstations, networks - one point of contact.

We answer in 10 minutes, respond within the hour, and reach you on site the same day

Plans from PLN 500 a month.

Managed IT services - what does your company gain from them?

An in-house company IT specialist on an employment contract is usually a regular cost for the company and skills limited to the practice of one employee. With the IT outsourcing model in Zgorzelec you get the support not of a chosen employee but of a full group of experts who have been handling various areas of IT for a long time. The fees are fixed, settled monthly, and every request can be assigned to the expert best prepared to resolve it.

For many years we have been helping businesses operating in various sectors with the ongoing maintenance and development of their IT environment. As a result we know which solutions genuinely prove themselves in practice and which mainly look good in theory and sales presentations. Years of practice let us distinguish solutions that support the business from those that mainly look good on paper. By entrusting your managed IT services to us, you can concentrate on the key areas of your operations while we look after the stability, protection and uninterrupted operation of your IT systems. This means fewer technical problems on your side and more time to grow the company.

IT services in Zgorzelec - how can we help?

Well-functioning IT in a business is a combination of many elements, such as IT hardware, server infrastructure, systems, network infrastructure, software and security. All these areas have to work together, because a failure in one place often disrupts the work of the whole organisation. A single technical problem can quickly affect the operation of the other systems.

At Dragonfly.pl we organise IT support so that you have one team responsible for the whole. As a result you do not have to split tasks between several contractors or waste time looking for separate suppliers for every need. You have one point of contact and a team that knows your IT environment.

IT services matched to your company

Every partner of ours receives solutions matched to the specifics of their organisation - not a universal set of services. First we analyse how the company operates, and only then do we choose specific measures. As a result the solutions we roll out meet the needs of the company.

IT support for businesses in Zgorzelec - scope of services

IT help desk

One number and one email address for every IT matter in your company. We answer within 10 minutes, respond within the hour, and if it can't be fixed remotely - we're on site the same day.

Cloud and Microsoft 365

The cloud isn't cheaper on its own - it's cheaper when you pay only for licenses you actually use. We start with a review of what you have, not with a migration.

Workstation management

An employee's computer stops being a technical matter the moment it stops working - then it's downtime. We maintain workstations so that hardware replacement is planned, not an emergency.

Business networking

A network is only visible once it stops working. We design it so that moment never comes: segmentation, oversight of the link, and remote access that isn't a security hole.

IT security

Most break-ins come down to missing updates, no MFA and no monitoring - not an advanced attack. So we start by reducing exposure, not by buying a tool.

Cloud exit

The public cloud is great under variable load. Under steady load it's often many times more expensive than the same resource elsewhere - and the bill climbs so slowly that nobody notices the point where it stopped paying off.

Server administration

A server doesn't need to be the newest - it needs to be under control. We install, update and monitor it, and for critical security patches we don't wait for a maintenance window.

Backup and recovery

A backup nobody has tried to restore is an assumption, not a safeguard. We design backup following the 3-2-1 rule and regularly check that it can actually bring you back.

Managed IT services for companies

Plans from PLN 500 a month

Why Dragonfly.pl?

The Dragonfly team on site
  • a dedicated account manager for your company during the rollout,
  • ongoing managed IT services matched to your individual needs,
  • work delivered by the agreed deadlines,
  • a guaranteed fast response time written into the contract.

Frequently asked questions

IT support FAQ
How quickly can you get to Zgorzelec?
About 1 hour 40 minutes via the A4 motorway all the way to the border (approx. 160 km).
How often do you make visits?
As standard, 1-2 visits a month depending on the scope of the service, plus additional interventions in urgent cases.
Are service visits included in the IT services plan?
Yes - standard visits also include travel, with no extra charges.
Are you not afraid of traffic jams?
No - it is the longest stretch within our reach, so we plan the trip with a margin. The A4 itself towards the border runs smoothly even at peak times.

Companies that trust us

Where we operate

We support companies across the region. Point us to the city you are interested in and see how we can support your business.