How long does travel to Polkowice take?

About 1 hour 10 minutes - the A4, then the S3 (approx. 95 km).

How often do you come?

As standard, 1-2 visits a month depending on the scope of the service, plus additional call-outs in urgent cases.

Are service visits included in the IT services plan?

Yes - standard visits also cover travel, with no extra charges.

Aren't you afraid of traffic jams?

No - the S3 is an expressway, with no traffic lights and no passing through towns. At most, difficulties occur at the entry to Wrocław, and we bypass those on the AOW ring road.

IT outsourcing Polkowice

Your IT, always on

Looking for IT support? Help desk, Microsoft 365, workstations, networks - one point of contact.

We answer in 10 minutes, respond within the hour, and reach you on site the same day

Plans from PLN 500 a month.

Managed IT services - what benefits do they bring your company?

An in-house IT employee on an employment contract is usually a fixed cost for the company and expertise limited to the practice of a single specialist. As part of IT outsourcing in Polkowice you gain the support not of a chosen employee, but of an experienced group of IT specialists who have been dealing with various areas of IT for many years. The expenses are easy to plan, settled monthly, and an individual ticket can be passed to the IT specialist best matched to handle it.

For over a dozen years we have been supporting companies from many industries in the day-to-day maintenance and modernisation of their IT infrastructure. Thanks to this, we know well which solutions actually deliver results in real conditions and which look good mainly in theory and sales presentations. Years of practice allow us to distinguish solutions that support the business from those that only look good on paper. By entrusting us with the care of your IT environment, you can give more attention to the key areas of your operations, while we take care of the reliability, protection and uninterrupted operation of the IT infrastructure. You can focus on the business, and we take responsibility for everyday technical matters.

IT services Polkowice - how we help

An efficient IT environment consists of many cooperating areas, such as IT hardware, server infrastructure, systems, network infrastructure, software and security systems. Each of these elements should work together with the others, because a failure in one place often disrupts the functioning of the whole company. A single technical problem can quickly affect the operation of the other systems.

At Dragonfly.pl we provide managed IT services in such a way that the entire environment remains under the care of one team. This means you do not have to divide responsibility between different suppliers or spend time looking for separate specialists for each need. You have one point of contact and a team that knows your IT environment.

IT services matched to the needs of your company

Every partner receives services matched to real business needs - not a ready-made package from a catalogue. First we get to know the business environment, and only then do we select specific measures. As a result, the client receives support matched to their actual situation.

IT support for business in Polkowice - scope of services

IT help desk

One number and one email address for every IT matter in your company. We answer within 10 minutes, respond within the hour, and if it can't be fixed remotely - we're on site the same day.

Cloud and Microsoft 365

The cloud isn't cheaper on its own - it's cheaper when you pay only for licenses you actually use. We start with a review of what you have, not with a migration.

Workstation management

An employee's computer stops being a technical matter the moment it stops working - then it's downtime. We maintain workstations so that hardware replacement is planned, not an emergency.

Business networking

A network is only visible once it stops working. We design it so that moment never comes: segmentation, oversight of the link, and remote access that isn't a security hole.

IT security

Most break-ins come down to missing updates, no MFA and no monitoring - not an advanced attack. So we start by reducing exposure, not by buying a tool.

Cloud exit

The public cloud is great under variable load. Under steady load it's often many times more expensive than the same resource elsewhere - and the bill climbs so slowly that nobody notices the point where it stopped paying off.

Server administration

A server doesn't need to be the newest - it needs to be under control. We install, update and monitor it, and for critical security patches we don't wait for a maintenance window.

Backup and recovery

A backup nobody has tried to restore is an assumption, not a safeguard. We design backup following the 3-2-1 rule and regularly check that it can actually bring you back.

Plans from PLN 500 a month

Why Dragonfly.pl?

a rollout manager assigned to your company,
continuous IT support adapted to the needs of the organisation,
tasks delivered within the agreed time,
a fast response time confirmed in the terms of the contract.

Frequently asked questions

How long does travel to Polkowice take?: About 1 hour 10 minutes - the A4, then the S3 (approx. 95 km).
How often do you come?: As standard, 1-2 visits a month depending on the scope of the service, plus additional call-outs in urgent cases.
Are service visits included in the IT services plan?: Yes - standard visits also cover travel, with no extra charges.
Aren't you afraid of traffic jams?: No - the S3 is an expressway, with no traffic lights and no passing through towns. At most, difficulties occur at the entry to Wrocław, and we bypass those on the AOW ring road.