IT outsourcing Oława
Your IT, always on
Looking for IT support? Help desk, Microsoft 365, workstations, networks - one point of contact.
We answer in 10 minutes, respond within the hour, and reach you on site the same day
Plans from PLN 500 a month.
Managed IT services - why is it worth introducing them in a company?
A permanently employed in-house IT employee is most often a recurring expense and knowledge limited to the practice of a single specialist. In the IT outsourcing model in Oława you receive the support not of a chosen specialist, but of an experienced team of specialists who have long been working with various areas of IT. The expenses are predictable, invoiced monthly, and every request can be directed to the IT specialist best qualified to handle it.
For over a dozen years we have been helping companies from many industries with the day-to-day maintenance and development of their IT infrastructure. Thanks to this, we know well which tools really prove themselves in practice and which look good mainly in documentation or offers. Years of practice allow us to distinguish solutions that support the business from those that only look good on paper. By entrusting us with the care of your IT environment, you can give more attention to growing your business, while we take care of the stability, protection and continuity of the IT systems. You can focus on the business, and we take responsibility for everyday technical matters.
IT services matched to the needs of your company
Every business we support receives services matched to real business needs - not a ready-made package from a catalogue. First we get to know the company, and only then do we select specific measures. As a result, the client receives support matched to their actual situation.
IT support for business in Oława - scope of services
IT help desk
One number and one email address for every IT matter in your company. We answer within 10 minutes, respond within the hour, and if it can't be fixed remotely - we're on site the same day.
Cloud and Microsoft 365
The cloud isn't cheaper on its own - it's cheaper when you pay only for licenses you actually use. We start with a review of what you have, not with a migration.
Workstation management
An employee's computer stops being a technical matter the moment it stops working - then it's downtime. We maintain workstations so that hardware replacement is planned, not an emergency.
Business networking
A network is only visible once it stops working. We design it so that moment never comes: segmentation, oversight of the link, and remote access that isn't a security hole.
IT security
Most break-ins come down to missing updates, no MFA and no monitoring - not an advanced attack. So we start by reducing exposure, not by buying a tool.
Cloud exit
The public cloud is great under variable load. Under steady load it's often many times more expensive than the same resource elsewhere - and the bill climbs so slowly that nobody notices the point where it stopped paying off.
Server administration
A server doesn't need to be the newest - it needs to be under control. We install, update and monitor it, and for critical security patches we don't wait for a maintenance window.
Backup and recovery
A backup nobody has tried to restore is an assumption, not a safeguard. We design backup following the 3-2-1 rule and regularly check that it can actually bring you back.
Plans from PLN 500 a month
Why Dragonfly.pl?
- a rollout manager assigned to your company,
- continuous IT support adapted to the needs of the organisation,
- tasks delivered within the agreed time,
- a fast response time confirmed in the terms of the contract.
Frequently asked questions
- How long does travel to Oława take?
- About 30 minutes on the A4 motorway towards Opole (approx. 30 km).
- How often do you visit?
- 1-2 visits a month depending on the plan you choose, plus service call-outs in emergencies.
- Are service visits included in the IT services plan?
- Yes - as part of standard visits we do not charge a separate fee for travel, with no extra charges.
- What about travel during rush hour?
- No - besides the A4 we have DK94 running alongside the motorway. We know the detours and shortcuts that work regardless of the time of day.