IT outsourcing Jelenia Góra
Your IT, always on
Looking for IT support? Help desk, Microsoft 365, workstations, networks - one point of contact.
We answer in 10 minutes, respond within the hour, and reach you on site the same day
Plans from PLN 500 a month.
Managed IT services - why is it worth introducing them in your company?
A full-time IT specialist on the payroll is usually a fixed cost for a company and competence narrowed to the knowledge of a single specialist. With IT outsourcing in Jelenia Góra you are assured support not from a single IT specialist but from an experienced team of specialists who have been working with various areas of IT for years. The fees are fixed, settled monthly, and each individual ticket can be directed to the expert best prepared to handle it.
For more than a decade we have been supporting businesses operating in various sectors with the day-to-day maintenance and development of their IT infrastructure. As a result, we know which solutions genuinely prove themselves in practice and which look good mainly in theory and sales presentations. Thanks to working with many IT environments, we can quickly recognise which solutions have real value for a company. By entrusting us with the care of your IT environment, you can devote more attention to running and growing the company, while we take care of the stability, security and uninterrupted operation of your IT systems. This means fewer technical problems on your side and more time for growing the company.
IT services in Jelenia Góra - how can we help?
An effective IT environment consists of many cooperating areas, such as IT hardware, servers, systems, network infrastructure, software and security. Each of these elements should work together with the others, because a failure in one place often disrupts the functioning of the whole company. Even a small failure can translate into problems in other parts of the infrastructure.
At Dragonfly.pl we organise managed IT services so that you have one team responsible for the whole. As a result, you do not have to divide tasks between several contractors or lose time looking for separate specialists for each need. You have one point of contact and a team that knows your IT environment.
IT services matched to your company
Every business we support receives solutions chosen for their company - not a universal set of services. First we get to know the business environment, and only then do we propose specific measures. As a result, the solutions we roll out answer the needs of the company.
IT support Jelenia Góra - our offer
IT help desk
One number and one email address for every IT matter in your company. We answer within 10 minutes, respond within the hour, and if it can't be fixed remotely - we're on site the same day.
Cloud and Microsoft 365
The cloud isn't cheaper on its own - it's cheaper when you pay only for licenses you actually use. We start with a review of what you have, not with a migration.
Workstation management
An employee's computer stops being a technical matter the moment it stops working - then it's downtime. We maintain workstations so that hardware replacement is planned, not an emergency.
Business networking
A network is only visible once it stops working. We design it so that moment never comes: segmentation, oversight of the link, and remote access that isn't a security hole.
IT security
Most break-ins come down to missing updates, no MFA and no monitoring - not an advanced attack. So we start by reducing exposure, not by buying a tool.
Cloud exit
The public cloud is great under variable load. Under steady load it's often many times more expensive than the same resource elsewhere - and the bill climbs so slowly that nobody notices the point where it stopped paying off.
Server administration
A server doesn't need to be the newest - it needs to be under control. We install, update and monitor it, and for critical security patches we don't wait for a maintenance window.
Backup and recovery
A backup nobody has tried to restore is an assumption, not a safeguard. We design backup following the 3-2-1 rule and regularly check that it can actually bring you back.
Plans from PLN 500 a month
Why Dragonfly.pl?
- one account manager assigned to your company during the rollout,
- ongoing support matched to individual needs,
- punctuality,
- a guarantee of a fast response time written into the contract.
Frequently asked questions
- How long does it take you to get to Jelenia Góra?
- About 1 hour 45 minutes from Wrocław - via the A4 motorway and then the S3 expressway (about 125 km).
- How often do you come?
- One or two visits a month depending on the plan, plus service visits in emergencies.
- Are service visits included in the IT services plan?
- Yes - as part of standard visits we do not charge a separate fee for travel, with no hidden costs.
- Are you not afraid of traffic jams?
- No - the route runs mainly along the S3 expressway, away from city traffic. We set off with a suitable margin, and we know the alternative exits by heart.
Companies that
trust us
Coverage area
We support companies across the whole area. Choose your city and get to know the scope of the available services.