IT outsourcing Wałbrzych
Your IT, always on
Looking for IT support? Help desk, Microsoft 365, workstations, networks - one point of contact.
We answer in 10 minutes, respond within the hour, and reach you on site the same day
Plans from PLN 500 a month.
Managed IT services - why is it worth it?
Hiring an in-house IT employee means access to the knowledge of one person and a fixed cost, independent of the real number of tickets or problems. IT outsourcing in Wałbrzych lets you draw on the support of a whole team of specialists with years of experience, while keeping costs predictable and monthly. Every task therefore goes to the person who knows the given area best.
We have been supporting companies from various sectors for over a decade and we know well which solutions prove themselves in practice and which only look good in theory. By choosing IT outsourcing, your company can concentrate on growing the business while we take responsibility for the smooth operation of the IT back end.
IT services in Wałbrzych - what we do
Company IT is not a single service but a whole set of elements that have to work together. Computers, servers, software, networks and security need to run reliably, because a failure in one area can quickly affect how the whole company operates.
At Dragonfly.pl we provide comprehensive support in one place. You do not have to split responsibility between several contractors or look for separate suppliers for different tasks.
IT services tailored to the needs of your business
We do not offer ready-made, rigid packages for all clients. Every company receives solutions matched to its specifics, its scale of operation and its current needs. First we learn how your business functions, and only later do we recommend specific IT measures.
Managed IT services in Wałbrzych - our offer
IT help desk
One number and one email address for every IT matter in your company. We answer within 10 minutes, respond within the hour, and if it can't be fixed remotely - we're on site the same day.
Cloud and Microsoft 365
The cloud isn't cheaper on its own - it's cheaper when you pay only for licenses you actually use. We start with a review of what you have, not with a migration.
Workstation management
An employee's computer stops being a technical matter the moment it stops working - then it's downtime. We maintain workstations so that hardware replacement is planned, not an emergency.
Business networking
A network is only visible once it stops working. We design it so that moment never comes: segmentation, oversight of the link, and remote access that isn't a security hole.
IT security
Most break-ins come down to missing updates, no MFA and no monitoring - not an advanced attack. So we start by reducing exposure, not by buying a tool.
Cloud exit
The public cloud is great under variable load. Under steady load it's often many times more expensive than the same resource elsewhere - and the bill climbs so slowly that nobody notices the point where it stopped paying off.
Server administration
A server doesn't need to be the newest - it needs to be under control. We install, update and monitor it, and for critical security patches we don't wait for a maintenance window.
Backup and recovery
A backup nobody has tried to restore is an assumption, not a safeguard. We design backup following the 3-2-1 rule and regularly check that it can actually bring you back.
Plans from PLN 500 a month
Why Dragonfly.pl?
- you get a dedicated account manager assigned to your company during the rollout,
- ongoing IT support matched to the real needs of the organisation,
- tasks delivered on time,
- a guaranteed fast response time set out in the contract.
Frequently asked questions
- How long does it take you to get to Wałbrzych?
- Usually about 1 hour 20 minutes, depending on the exact location of the company, the route chosen and current road conditions.
- How often do you come on site?
- As standard we make 1-2 visits a month, depending on the plan you choose. On top of that we also come out in emergencies, when a problem needs someone on site.
- Are visits included in the plan?
- Yes - travel is covered in standard service visits, with no hidden costs and no extra charges for basic on-site support.
- Is traffic a problem?
- No. We match the route to the current situation on the road and use proven detours and alternative ways through, so that we arrive as smoothly as possible whatever the time of day.
Companies that
trust us
