IT outsourcing Bielawa
Your IT, always on
Looking for IT support? Help desk, Microsoft 365, workstations, networks - one point of contact.
We answer in 10 minutes, respond within the hour, and reach you on site the same day
Plans from PLN 500 a month.
Managed IT services - why is it worth rolling them out in your company?
A permanent in-house IT employee is usually a fixed cost for the company and skills narrowed to the knowledge of one person. With IT outsourcing in Bielawa you get help not from a chosen employee but from an experienced group of specialists who have been working with many areas of IT for a long time. The expenses are easy to plan, invoiced on a monthly cycle, and any request can be passed to the specialist ideally matched to handle it.
For over a decade we have been helping businesses operating in various sectors with the day-to-day maintenance and development of their IT environment. As a result we can judge which solutions genuinely work in a day-to-day company environment and which look good mainly in specifications and sales materials. Thanks to working with many IT environments we can quickly recognise which solutions have real value for the company. By entrusting your managed IT services to us, you can devote more attention to the key areas of your operations while we look after the reliability, security and availability of your IT environment. This means IT matters do not distract you from running and growing your business.
IT services in Bielawa - how can we help?
Efficient IT in a business is the cooperation of many elements, such as IT hardware, servers, systems, networks, software and security. Each of these elements has to work with the others, because a failure in one place often disrupts the work of the whole organisation. Even a small failure can translate into problems in other parts of the infrastructure.
At Dragonfly.pl we run IT support in such a way that the whole environment stays under the care of one team. As a result you do not have to divide responsibility between different suppliers or waste time looking for separate specialists for every need. You have one point of contact and a team that knows your IT environment.
Managed IT services tailored to your company
Every client of ours receives support matched to the specifics of their organisation - not an off-the-shelf package from a catalogue. First we get to know how the company operates, and only then do we choose the right solutions. As a result the client gets support matched to the actual situation.
IT support for businesses in Bielawa - offer
IT help desk
One number and one email address for every IT matter in your company. We answer within 10 minutes, respond within the hour, and if it can't be fixed remotely - we're on site the same day.
Cloud and Microsoft 365
The cloud isn't cheaper on its own - it's cheaper when you pay only for licenses you actually use. We start with a review of what you have, not with a migration.
Workstation management
An employee's computer stops being a technical matter the moment it stops working - then it's downtime. We maintain workstations so that hardware replacement is planned, not an emergency.
Business networking
A network is only visible once it stops working. We design it so that moment never comes: segmentation, oversight of the link, and remote access that isn't a security hole.
IT security
Most break-ins come down to missing updates, no MFA and no monitoring - not an advanced attack. So we start by reducing exposure, not by buying a tool.
Cloud exit
The public cloud is great under variable load. Under steady load it's often many times more expensive than the same resource elsewhere - and the bill climbs so slowly that nobody notices the point where it stopped paying off.
Server administration
A server doesn't need to be the newest - it needs to be under control. We install, update and monitor it, and for critical security patches we don't wait for a maintenance window.
Backup and recovery
A backup nobody has tried to restore is an assumption, not a safeguard. We design backup following the 3-2-1 rule and regularly check that it can actually bring you back.
Plans from PLN 500 a month
Why Dragonfly.pl?
- a dedicated account manager for your company during the rollout,
- ongoing managed IT services matched to your individual needs,
- work delivered by the agreed deadlines,
- a guaranteed fast response time written into the contract.
Frequently asked questions
- How quickly can you get to Bielawa?
- About 1 hour - the S8, then the DK8 and roads towards Dzierżoniów (approx. 60 km).
- How often do you make visits?
- One or two visits a month depending on the plan, plus emergency visits.
- Are service visits included in the IT services plan?
- Yes - travel is included in standard service visits, with no unexpected extra charges.
- Does traffic affect the travel time?
- No - if the S8 is jammed, we go around via Sobótka and Dzierżoniów. We have tested the detours in this area.
Companies that
trust us
