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Dragonfly

IT outsourcing Świebodzice

Your IT, always on

Looking for IT support? Help desk, Microsoft 365, workstations, networks - one point of contact.

We answer in 10 minutes, respond within the hour, and reach you on site the same day

Plans from PLN 500 a month.

Managed IT services - why is it worth rolling them out in your company?

An in-house IT employee on an employment contract is usually a fixed cost and a skill set limited to the knowledge of one person. With the IT outsourcing model in Świebodzice you get the support not of a chosen specialist but of an experienced team of experts who have dealt with various areas of IT for years. Costs are easy to plan, invoiced monthly, and every request can be passed to the expert best matched to handle it.

For over a decade we have supported businesses operating in various sectors in the day-to-day management and expansion of their IT environment. On the basis of that experience we know which tools genuinely deliver results in real conditions and which mainly look good in documentation or proposals. Years of practice let us distinguish solutions that support the business from those that mainly look good on paper. By entrusting your managed IT services to us, you can devote more attention to growing your business while we look after the stability, security and continuity of your IT systems. This means fewer technical problems on your side and more time to grow the company.

IT services in Świebodzice - how we help

An effective IT environment consists of many interconnected areas, such as computer hardware, server infrastructure, systems, network infrastructure, software and security systems. All these areas have to work together, because a failure in one place often affects how the whole company operates. A single technical problem can quickly affect the operation of the other systems.

At Dragonfly.pl we run IT support in such a way that the whole environment stays under the care of a single team. As a result you do not have to split tasks between several contractors or waste time looking for separate specialists for every need. You have one point of contact and a team that knows your IT environment.

Managed IT services tailored to your company

Every partner of ours receives solutions matched to their company - not an off-the-shelf package from a catalogue. We start by getting to know the specifics of the business, and only then do we recommend a scope of work matched to its needs. As a result the client gets support matched to the actual situation.

IT support for businesses in Świebodzice - offer

IT help desk

One number and one email address for every IT matter in your company. We answer within 10 minutes, respond within the hour, and if it can't be fixed remotely - we're on site the same day.

Cloud and Microsoft 365

The cloud isn't cheaper on its own - it's cheaper when you pay only for licenses you actually use. We start with a review of what you have, not with a migration.

Workstation management

An employee's computer stops being a technical matter the moment it stops working - then it's downtime. We maintain workstations so that hardware replacement is planned, not an emergency.

Business networking

A network is only visible once it stops working. We design it so that moment never comes: segmentation, oversight of the link, and remote access that isn't a security hole.

IT security

Most break-ins come down to missing updates, no MFA and no monitoring - not an advanced attack. So we start by reducing exposure, not by buying a tool.

Cloud exit

The public cloud is great under variable load. Under steady load it's often many times more expensive than the same resource elsewhere - and the bill climbs so slowly that nobody notices the point where it stopped paying off.

Server administration

A server doesn't need to be the newest - it needs to be under control. We install, update and monitor it, and for critical security patches we don't wait for a maintenance window.

Backup and recovery

A backup nobody has tried to restore is an assumption, not a safeguard. We design backup following the 3-2-1 rule and regularly check that it can actually bring you back.

Managed IT services for companies

Plans from PLN 500 a month

Why Dragonfly.pl?

The Dragonfly team on site
  • an account manager assigned to your company during the rollout,
  • ongoing managed IT services matched to your individual requirements,
  • tasks delivered by the agreed deadlines,
  • a fast response time guaranteed by the terms of the contract.

Frequently asked questions

IT support FAQ
How long does it take you to get to Świebodzice?
About 55 minutes via the national road DK35 through Świdnica (approx. 60 km).
How often do you make visits?
As standard, 1-2 visits a month depending on the plan you choose, plus emergency visits.
Are technician visits included in the IT services plan?
Yes - standard visits also include travel, with no unexpected extra charges.
How do you deal with traffic jams?
No. DK35 can be busy near Świdnica, so we bypass it using the ring road. It is a route we travel regularly and we know its hourly rhythm.

Companies that trust us

Coverage area

We support companies in many towns across the region. Find your location and check the details of the offer.